Knowledge Base: Common Questions

  • How advanced monetization is applied to projects

    As soon as you set a splash screen or change interstitial ads frequency lower than 2 minutes at your project we consider them to be using advanced monetization features and start counting interstitial ads impressions with impressions budget turning on. They will be counting unless developer stays at Ultra plan.

  • How to use Intercom: Customer Messaging Platform in your app

    Below we’ll show you how to install Intercom in your Andromo app. With Intercom, you will have live chat on your app.

    Create a free Intercom account. It comes with a free 14-day trial Choose a plan. Now head over to settings inside your Intercom account. Inside Settings, select Installation and drop down to “Android”. Copy your API Key and app ID. Log into your Andromo account. Open the project you wish to add Intercom to and then click on ‘Services’. Scroll down and click on “Enable Intercom”. 7. Hit ‘Save Changes’ and you’re done.

  • How to use Google Firebase analytics in your app

    ENABLING FIREBASE ANALYTICS ON ANDROMO

    Enabling Firebase Analytics on your mobile app is very easy with Andromo. No coding or complex steps required.

    Please note that for this to work, you will need a Google Firebase account. If you don’t have one, create your account here.

    First, you’ll need to add your app to Firebase.

    1. After creating your Firebase account, log in and go to your console.

    On your console’s left panel navigation, click on Analytics to expand the menu and then select ‘Dashboard’.

    2. On the Dashboard select Android, to add your app. 

    3. Enter the package name

  • Setting up a Rate Us Pop-Up

    Please note this feature is only available in Professional plan.

    Open your Project in Andromo

    Go to your settings.

    Scroll down till you find ‘Rate Us Options’

    Create your pop-up messaging and select the timing and hit ‘Save Changes’. You’re all set.

  • Setting up OneSignal notifications on your Andromo powered Android App

    Increase your app engagement rates with push notifications. Andromo supports OneSignal push notifications. Read on to learn how to enable OneSignal push notifications in your Andromo app.

    Onesignal describes themselves as the “market leader in customer engagement, powering mobile push, web push, email, and in-app messages.” They have lived up to their name and certainly are among the top providers of push messaging services. Today, we’re going to show you how to create your free OneSignal account and begin sending push notifications to your Andromo app users.

    To complete this tutorial, you will need the following:

    1. An Andromo account
    2. An
  • EU User Consent / Privacy Policy

    As of September 30, 2015, an app must inform and receive consent from users within European Union countries about any data collection, sharing, and usage that may take place within the app. This is required in order to comply with Google's EU user consent policy when using Google services such as Google Analytics or AdMob.

    Google has provided the www.cookiechoices.org site that contains more information and suggests text that may be appropriate for the consent message that you present to your users. See the section titled "What do I put in my consent message?" which currently suggests the following text might be

  • Getting YouTube IDs

    In order to create the proper YouTube Data API requests certain YouTube values are needed. The next section will detail these values and explain how to get them.

    User ID

    This is the YouTube username. If you are going to show videos from your YouTube account you can find this value in the upper right-hand corner if you are logged in or in the URL to your channel. E.g. the following is the URL for my channel:

    http://www.youtube.com/user/markIndigoRose?feature=mhee

    My username can be seen after the '/user/' value in the URL and is markIndigoRose

    Channel ID

    This is the YouTube Channel

  • How to use Google Analytics in your Application

    Overview

    Google Analytics lets you measure user interactions with your app, anonymously tracking actions that the user performs, without sending any identifying information.

    You can find detailed information about Google Analytics here: Android Native Application Tracking Overview

    However, much of the information at that site deals with integrating Analytics into your app, which you do not need to do -- the integration is already done for you in Andromo.

    This article will focus on how to start using Google Analytics in your Andromo project.

    SDK Policy

    Important By using analytics you agree to follow the Google Analytics SDK Policy. This means

  • Creating a YouTube API Key

    In order to submit API requests to YouTube's Data API v3, you must register your application to obtain the proper authorization credentials. Use the instructions below to register each application that contains YouTube activities to get your YouTube API Keys.

    Create a New Project in the Google Developers Console

    Step 1 - Go to the Google Developer Console and sign in with your Google account, or create a new one.

    Step 2 - Press the "Create Project" button.

    Step 3 - On the New Project dialog, enter a project name in the "Project name" field and click the "Create" button (leave the Project ID

  • How to get an AdMob Publisher ID

    NOTE: If you've upgraded your AdMob account to their new interface, please see the article Setting Up AdMob Ads instead.

    Setting up your AdMob Publisher ID is a quick and simple process. Follow these steps and you'll have your AdMob Publisher ID in no time!

    1. Go to admob.com and sign up. http://www.admob.com

    2. Choose Add Site/App from the menu

    3. Pick 'Android App'

    4. Fill in the App Name, Category and App description. You don't need to enter the Android Package URL as you won't know it until you've put your app up in Google Play anyways. Leave that completely blank.

  • Deleting Your Project

    Deleting your project in Andromo is as easy as selecting "Delete this Project" from the "Action" drop-down list beside the project that you wish to delete on your "My Projects" page.

    However if you have published your application to Google Play it is strongly advised that you do not delete your project. The reason for this is that once you delete your project the package name associated with it will be lost forever. There will be no way for you to reclaim your package name on Andromo, and therefore no way for you to ever update your project again on

  • Twitter Oauth Settings

    With the release of version 1.1 of Twitter's API, Twitter requires applications to authenticate all of their requests. This means that in order to use a Twitter activity, you will need to sign up as a Twitter developer and register your Andromo app with them to receive a Consumer key and Consumer secret for the app. These two values will be used to authenticate your app's Twitter requests.

    Sign into dev.twitter.com

    To get your authentication keys you will need to sign into Twitter’s developer site. You can sign into the developer site using your Twitter account settings. If you do not have

  • How to change the order of the icons on the dashboard

    By default when you add new activities to the Activities tab, they will be shown in the published application in the order they've been added to the list. This is because each item has a default position. However, you can easily organize your activity icons however you like. This can be done simply enough, it is enough to grab a square with activity move this activity to another position and drop it. That's all, now the positions in your application will be changed. See the screenshots below for a better understanding:

    The starting position:      

    In the process of moving:

  • Difference between a Website Activity and HTML Archive Activity

    The main difference between the Website Activity and the HTML Archive Activity is where the physical web page content resides.

    The Website Activity is designed to display a website that has been published to a web server. You can think of it as any url (such as http://www.andromo.com) that you browse to on a computer or device using a web browser such as Internet Explorer, Firefox, Chrome, Safari etc. Just like a web browser, when you visit the website, the pages are downloaded to the device so you can view them locally. This type can be useful if you want to reference content that

  • Why is my AdMob Account Not Showing Any Revenue?

    Configuring your Android app to start displaying AdMob ads and making you money is quite simple.

    Assuming you have uploaded your App to Google Play and you see at least 100 installations, you should be making some money. However, if you're looking at your AdMob dashboard/reports and not seeing any movement (be patient - it can take 3-4 days for AdMob to approve your account and app - you won't see anything during this time), then you've likely missed one of the following steps.

    Go through this list step-by-step and everything will work fine. Miss one of these steps, and

  • Google Analytics Troubleshooting

    If you're experiencing problems with Google Analytics in your Andromo app, the following information and checks may help identify the problem.

    The following steps are required to add Google Analytics to your Andromo app. If you're encountering problems, you can double check that you've followed these steps, or start over from scratch with a new Analytics app:

    • Log into your Analytics account.
    • Click the "Admin" button.
    • Click the "New Account" button.
    • Select the "Web Site" button under "What would you like to track?".
    • Fill in the required info fields.
    • Click the "Get Tracking ID" button.
    • Accept the license.

    That will

  • Streaming Audio

    The Audio Player activity supports playback of files over the internet using HTTP progressive streaming, and HTTP live streaming on devices running Android 3.1 or newer.

    Currently supported by the Audio Player Activity:

    • RTSP (RTP, SDP) over UDP
    • HTTP progressive streaming
    • HTTPS progressive streaming (Android 3.1 and newer)
    • HTTP/HTTPS live streaming draft protocol:
    • MPEG-2 TS media files only
    • Protocol version 3 (Android 4.0 and above)
    • Protocol version 2 (Android 3.x)
    • Not supported before Android 3.0

    Note that live streaming and HTTPS are only supported on devices running Android 3.x or newer.

    Currently not supported by the Audio Player Activity:

    • AAC+SBR (see
  • Audio File Sizes

    When creating audio files for an Audio Player Activity, you should try to keep your file sizes small. This is especially true if you're publishing your app to Google Play -- each audio file will add to the size of your app, and Google Play only permits apps up to a maximum size of 100 MB. (You should also consider that many devices have limited space for installing apps.)

    For this reason, you will most likely want to avoid higher bit rates, as they will quickly use up your available space. For most apps a bit rate of 128 kbps

  • Setting Up AirBop on the Google Cloud Console

    Google has recently transitioned from the Google API Console to the Google Cloud Console, also referred to as the Google Developer Console. This means that the steps required to create your Google API project have changed. If you are using the new Google Cloud Console please follow these directions:

    Open the Google Cloud Console page.

    If you have not created a project you will be prompted to do so. However if you have you will see a list of your projects. To create a new project press the Create Project button in the upper left corner of the page:

    You will then

  • AirBop Push Message Notifications

    This feature allows you to enable push notifications in your Andromo app using AirBop's messaging service. It's free to sign up for an AirBop account, and free to use for up to 1,000 devices. A variety of plans are available to choose from. For more information about AirBop, visit: http://www.airbop.com.

    This feature can be enabled on the "Services" tab of your Andromo project's settings.

    Note: AirBop is not supported on Amazon devices as they do not have the necessary Google Services installed. AirBop will be disabled in the app when the Target Market is set to Amazon Appstore.

    Features

    This feature