Knowledge Base: Andromo Accounts & Subscriptions

  • How to cancel or change your subscription

    You may cancel your subscription at any time in your Andromo account.

    Cancelling your subscription

    To cancel, follow these instructions:

    1. Log into your Andromo account. 2. Go to your Account settings. 3. Scroll down and click 'cancel subscription' in the bottom of your plan description.

    See How do I cancel a recurring payment, subscription, or automatic billing agreement I have with a merchant? at the PayPal web site for more details.

    Signed up without a PayPal account?

    Did you sign up with a credit card but don't have a PayPal account? PayPal still processes your subscription payments for Andromo. Simply

  • Closing Your Andromo Account

    Before you close your account

    If you have a subscription with Andromo, you should cancel your subscription first.

    How to close your account if you have registered with Facebook or Google

    Please get in touch with support@andromo.com. 

    How to close your account if you have registered via email

    1. Please log into Andromo.

    2. Click on the user icon in the top right and click on "Account":

    3. Click on "delete my account" at the bottom of the page: 

  • Refund Policy

    It is free to create your app with Andromo, try out all the features and make sure you are happy before you pay us one cent.

    The only reasons to purchase a subscription are:

    • To turn off the ads so you can sell your app.
    • To enable the monetization/advertising features so you can make money off your app.
    • Create more than one app.

    Therefore, all sales are final. No refunds will be made.

    It's free to signup with Andromo and create your first app. We give you full access to all of Andromo's project settings, activities, documentation and features so

  • Andromo Professional Subscription

    An Andromo Professional subscription gives the following benefits:

    • removes all branding from the About dialog
    • allows you to customize the internal Java package name of your app
    • allows you to show custom text on the About dialog

    About Dialog

    The Professional subscription removes Andromo branding from the About dialog in all apps you build, resulting in white label apps with no mention of Andromo at all.

    To access the About dialog, tap the Menu button on your device, and then choose "About" from the options menu that appears.

    This is what a normal About dialog looks like, with branding:

    Here

  • How subscriptions work

    Andromo subscriptions allow you to create projects and build your apps. Building is the automated process that takes your project and all the settings you've entered and turns it into an Android .apk file, ready to be installed onto a device or uploaded to Google Play.

    Subscription Benefits

    Make as many apps as your plan allows

    Andromo offers a variety of affordable subscription plans. You may make as many apps as you desire within the limits of your plan.

    Use all activity types offered by your plan

    You may use any of the available activity types as allowed for by