How to cancel or change your subscription

You may cancel your subscription at any time in your Andromo account.

Cancelling your subscription

To cancel, follow these instructions:

1. Log into your Andromo account.
2. Go to your Account settings.
3. Scroll down and click 'cancel subscription' in the bottom of your plan description.

See How do I cancel a recurring payment, subscription, or automatic billing agreement I have with a merchant? at the PayPal web site for more details.

Signed up without a PayPal account?

Did you sign up with a credit card but don't have a PayPal account? PayPal still processes your subscription payments for Andromo. Simply locate the receipt that PayPal emailed you and find the transaction number (ie. receipt number/subscription number) at the top of that email. Then you can simply call PayPal and ask them to cancel your subscription payments.

To contact PayPal using their local number, do the following:

• Go to the PayPal website (http://www.paypal.com).
• Click Contact Us at the bottom of any page.
• Click Call Us, then click Continue for our Customer Service phone number.

You may continue building for the remainder of your subscription

After you cancel your subscription, you can still build for the remainder of the time until your subscription would have expired. So, if you have four months left in your subscription when you cancel, you will still be able to build your projects for the remaining four months.

Ads stop running at applications with expired subscription

After your subscription has expired, ads stop working at your applications. Your app’s ads will resume with a renewed subscription.

Changing your subscription

To change from one subscription level to another -- for example, to change from a Starter subscription to a Professional one -- simply go to your account settings and choose - ‘Upgrade’.

Making changes to your project

You may continue editing your projects without a subscription -- but you will need an active subscription in order to build.

Resubscribing

You may resubscribe at any time after you cancel by starting a new Andromo subscription. There are no penalties for unsubscribing. The cost of your new subscription will be whatever the normal rate for an Andromo subscription is at that time.

Special offers

All special offers are valid one-time for the duration of the subscription to which they were applied, unless the validity period is additionally specified in the conditions of the special offer.

If your previous subscription rate was discounted through a special offer, you will lose that special discounted rate when you unsubscribe. The same goes for features, limits etc.