cancel my subscription plans

julfi.upi's Avatar

julfi.upi

14 Jun, 2018 03:55 AM

hi...i try to cancel my subscription and follow step by step from your tutorial...when i go to my Preapproved Payments to view my subscriptions (step 2)...I didn't find anything....I didn't find Indigo Rose Software Design Corporation as in the third step...does that mean i no longer subscribe?
I'm afraid if the maturity later bills will remain in my paypal account.

please respond....thanks

  1. Support Staff 1 Posted by Colin on 14 Jun, 2018 07:56 PM

    Colin's Avatar

    I see that your subscription is still active with PayPal. If you can’t find it, you can either contact PayPal to help you, or if you like I can cancel it with PayPal from our side if you want.

    Sorry to see you go. Was there something we could have done better?

  2. 2 Posted by julfi.upi on 18 Jun, 2018 09:56 PM

    julfi.upi's Avatar

    Ok...it may be better from your side to do the cancellation

    please respond...thanks

  3. Support Staff 3 Posted by Colin on 20 Jun, 2018 06:49 PM

    Colin's Avatar

    I have cancelled subscription # S-8EN2472322556983F with PayPal. After December 01, 2018 01:21 if you would like to build again, you will need to purchase a new subscription at the price current at that time.

    Best,
    Colin

  4. Colin closed this discussion on 20 Jun, 2018 06:49 PM.

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