Sign up verifcations token not recognized

Josep's Avatar


06 Nov, 2018 12:37 PM

I have sign up with 2 different emails and with 2 diferent computers and navigators (firefox and chrome under windows 10) and when I receive the confirmation mail and click the "Confirm my account" I get "Confirmation token is invalid" and can't sing in

  1. Support Staff 1 Posted by Colin on 06 Nov, 2018 03:39 PM

    Colin's Avatar

    The confirmation email is only valid for 30 minutes or so. Make sure you click the link immediately. You can resend it from

    If you still have trouble, your email program may be stripping the link. Copy and paste the url into a browser window.

  2. Colin closed this discussion on 06 Nov, 2018 03:39 PM.

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