Sign up verifcations token not recognized

Josep's Avatar

Josep

06 Nov, 2018 12:37 PM

I have sign up with 2 different emails and with 2 diferent computers and navigators (firefox and chrome under windows 10) and when I receive the confirmation mail and click the "Confirm my account" I get "Confirmation token is invalid" and can't sing in

  1. Support Staff 1 Posted by Colin on 06 Nov, 2018 03:39 PM

    Colin's Avatar

    The confirmation email is only valid for 30 minutes or so. Make sure you click the link immediately. You can resend it from

    https://www.andromo.com/users/confirmation/new

    If you still have trouble, your email program may be stripping the link. Copy and paste the url into a browser window.

  2. Colin closed this discussion on 06 Nov, 2018 03:39 PM.

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