UPGRADE ACCOUNT

DEV STORE's Avatar

DEV STORE

08 Oct, 2018 07:08 PM

Hello Team,

I need to upgrade my personnal account to professional but i have been subscriber until december 09/12/2017.
could you told me what i have to do for my two months?

  1. Support Staff 1 Posted by Colin on 09 Oct, 2018 11:36 PM

    Colin's Avatar

    Hello,

    You can purchase the Pro plan by following these instructions:

    http://support.andromo.com/kb/andromo/how-to-cancel-or-change-your-...

  2. 2 Posted by DEV STORE on 14 Oct, 2018 10:03 AM

    DEV STORE's Avatar

    Hello,

    I inform you that I have two months left before the expiry of my standard account, I wanted to know is what I will be back from these two months after the transition to the professional account. I also inform you that I do not have a PAYPAL account the standard account I bought it by MASTERCARD card. can I buy the professional card account?

    Regards,

  3. Support Staff 3 Posted by Colin on 15 Oct, 2018 03:09 PM

    Colin's Avatar

    I see your next subscription payment is due December 09, 2018.

    If you upgrade to Pro now, you will get access to Pro immediately and your subscription anniversary will switch to the date you make the change. Otherwise, you can wait until Dec if you like.

    Follow the instructions I sent in order to switch.

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