Cancel subscription

cirlincione's Avatar

cirlincione

11 Sep, 2018 07:40 PM

I was billed for $50 and tried to cancel but there was no way to do that and it's very hard to reach you.

  1. Support Staff 1 Posted by Lorne Laliberte on 11 Sep, 2018 08:57 PM

    Lorne Laliberte's Avatar

    Hello,

    You can find instructions on how to cancel your subscription with PayPal here:

    How to cancel or change your subscription

    I'm sorry but we aren't able to provide refunds for unused time on your subscription, per our Refund Policy (http://support.andromo.com/kb/andromo/refund-policy) posted on all purchasing and subscription pages.

    After you cancel your subscription, you will not be charged again, however you will still be able to build and update your apps for the time you have remaining on your subscription.

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