App isn't working on few mobile

ruqyadbd_detox's Avatar

ruqyadbd_detox

12 Feb, 2018 08:02 PM

I've built an very simple app with just few page with text, it's works with few mobile and few mobile not installing app (my phone is lollipop 5.1) and its crushed on some mobile after installing.
what should i do?

  1. Support Staff 1 Posted by Darryl Hnatiuk on 13 Feb, 2018 01:15 PM

    Darryl Hnatiuk's Avatar

    Hi,

    The minimum requirements for apps built using Andromo is Android version 4.0 (API level 14) and above. As with other apps, if not installed via Google Play, the device must be configured to allow installations from unknown sources as described in the following article:

    http://support.andromo.com/kb/testing/how-to-install-your-app-onto-...

    If the devices you're testing on meet the minimum requirements and are configured to allow installations properly, please describe how you are installing the app and what exact error you're seeing.

    Darryl

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