Renewal of subscription

Jeffrey Payung Langi's Avatar

Jeffrey Payung Langi

08 Jan, 2018 02:49 AM

how we can switch subscriptions, from other paypal account payments.

past payment from paypal [email blocked] will switch to [email blocked]. how i can do?

  1. Support Staff 1 Posted by Colin on 08 Jan, 2018 11:34 PM

    Colin's Avatar

    Hello,

    To do that, you would first cancel your existing subscription (http://support.andromo.com/kb/andromo/how-to-cancel-or-change-your-...) , and then sign up for a new one.

    Best,
    Colin

  2. 2 Posted by Jeffrey Payung ... on 12 Jan, 2018 05:10 AM

    Jeffrey Payung Langi's Avatar

    if not renewed, all projects will be deleted

  3. Support Staff 3 Posted by Darryl Hnatiuk on 12 Jan, 2018 01:07 PM

    Darryl Hnatiuk's Avatar

    Hi,

    No, your projects will not be deleted. Cancelling will prevent the next automatic renewal and allow you to change your payment details. When you sign up for a new subscription (now or later), just make sure you're logged into your current account.

    Darryl

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