error for subscribe to an andromo

sabalapp's Avatar

sabalapp

16 Nov, 2017 12:13 AM

When you enter the card information in order to subscribe to an andromo site, it is rejected. We learned that it is Visa and also a window card.

Is there a solution to the problem

  1. Support Staff 1 Posted by Darryl Hnatiuk on 16 Nov, 2017 01:28 PM

    Darryl Hnatiuk's Avatar

    Hi,

    Subscription payments for Andromo are handled by Paypal. I don't understand the reason you gave for it's rejection, but Paypal does have restrictions based on location. For additional details about why you're not able to pay, you would need to either contact your bank or Paypal to determine why your card is failing.

    Darryl

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