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boulikbrahim

06 Jun, 2017 02:57 PM

I make subscribe cancel.but I didn't receive my money.

  1. Support Staff 1 Posted by Darryl Hnatiuk on 06 Jun, 2017 03:03 PM

    Darryl Hnatiuk's Avatar

    Hi,

    I'm sorry but we do not provide refunds for unused time on subscriptions. Further information can be found in the following articles:

    http://support.andromo.com/kb/andromo/how-subscriptions-work#what-h...

    http://support.andromo.com/kb/andromo/refund-policy

    Darryl

  2. 2 Posted by boulikbrahim on 06 Jun, 2017 03:34 PM

    boulikbrahim's Avatar

    How can I return.my money

  3. Support Staff 3 Posted by Colin on 06 Jun, 2017 08:37 PM

    Colin's Avatar

    I'm sorry but we aren't able to provide refunds for unused time on your subscription, per our Refund Policy (http://support.andromo.com/kb/andromo/refund-policy) posted on all purchasing and subscription pages.

    Once you cancel your PayPal subscription (http://support.andromo.com/kb/andromo/how-to-cancel-or-change-your-...) you will not be charged again, however you will still be able to build and update your apps for the time you have remaining on your subscription.

  4. Colin closed this discussion on 06 Jun, 2017 08:37 PM.

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