Facebook Audience Network no longer working. You guys need to update with the latest version of Facebook SDK

ogunlanaolumide's Avatar

ogunlanaolumide

06 Apr, 2017 08:43 AM

Facebook Audience Network no longer working. You guys need to update with the latest version of Facebook SDK

  1. Support Staff 1 Posted by Colin on 06 Apr, 2017 03:17 PM

    Colin's Avatar

    Hello,

    https://forums.andromo.com/discussion/1929/fan-ads-are-not-showing

    We are aware that Facebook has broken something on their end for approving
    new apps. We will be including their latest SDK in the next release of
    Andromo.

    Best,
    Colin

  2. 2 Posted by ogunlanaolumide on 06 Apr, 2017 09:59 PM

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    What is the estimated time for this to happen?

  3. 3 Posted by Lorne Laliberte on 06 Apr, 2017 10:11 PM

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    Hello,

    Unfortunately it is not possible to include the latest Facebook SDK in the current public verson of Andromo; it requires other changes that are only possible in the new version of Andromo that is still in development. I cannot provide any estimates at this time, but we are working very hard to make this large update available as soon as possible.

    We will announce more information when we are closer to release.

  4. 4 Posted by ogunlanaolumide on 10 Apr, 2017 12:38 PM

    ogunlanaolumide's Avatar

    How would this announcement be made? What channel? via email or andromo support inbox? The last time you guys started audience network I was unaware for 3 months

  5. Support Staff 5 Posted by Colin on 10 Apr, 2017 12:46 PM

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    Blog, Twitter, Facebook and Forums like always.

  6. 6 Posted by ogunlanaolumide on 12 Apr, 2017 09:08 AM

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    Could you please provide links to those?

  7. Support Staff 7 Posted by Colin on 12 Apr, 2017 12:25 PM

    Colin's Avatar

    You can see links to them in the footer of every page on Andromo.com as
    well as in the Help drop down menu at the top of every page when you are
    logged into your account...

  8. 8 Posted by ogunlanaolumide on 25 Jun, 2017 03:05 AM

    ogunlanaolumide's Avatar

    Please what version of Andromo was I using when this ticket was initially issued and what version of Andromo is available now?

  9. 9 Posted by Darryl Hnatiuk on 26 Jun, 2017 12:03 PM

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    Hi,

    Andromo's current version is v4.6. An update to Facebook Audience Network will be included in the v5.0 release of Andromo in the near future.

    Darryl

  10. 10 Posted by ogunlanaolumide on 26 Jun, 2017 01:27 PM

    ogunlanaolumide's Avatar

    Thanks for the response. Please what version of Andromo was running when I started this ticket. i.e what version was running 06 April 2017.

  11. 11 Posted by Darryl Hnatiuk on 26 Jun, 2017 01:29 PM

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    v4.6.2, the same version as it is right now.

    Darryl

  12. 12 Posted by ogunlanaolumide on 26 Jun, 2017 03:34 PM

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    Please when would the latest version be out. We have had a very very big problem with FAN. It doesn't work at the moment.

  13. 13 Posted by chuckomo on 27 Jun, 2017 08:15 AM

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    Has the problem with FAN been fixed? I have watched this discussion taking place since April 6, 2017.

  14. 14 Posted by Darryl Hnatiuk on 27 Jun, 2017 11:58 AM

    Darryl Hnatiuk's Avatar

    When Andromo v5 is released it will be announced on our Blog, Twitter, Facebook and Forums like always.

    Darryl

  15. Darryl Hnatiuk closed this discussion on 27 Jun, 2017 11:58 AM.

  16. ogunlanaolumide re-opened this discussion on 10 Aug, 2017 06:31 AM

  17. 15 Posted by ogunlanaolumide on 10 Aug, 2017 06:31 AM

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    Please I would like to ask if Andromo v5 has been released now?

  18. 16 Posted by Darryl Hnatiuk on 10 Aug, 2017 12:15 PM

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    Hi,

    Yes, Andromo v5 was released on June 28th 2017:

    https://blog.andromo.com/

    Darryl

  19. 17 Posted by ogunlanaolumide on 10 Aug, 2017 03:02 PM

    ogunlanaolumide's Avatar

    HAs the Facebook Audience Network issue been resolved?
    Does FAN now work with the new Facebook SDK?

  20. 18 Posted by Darryl Hnatiuk on 10 Aug, 2017 03:06 PM

    Darryl Hnatiuk's Avatar

    Andromo now uses version 4.23.0 of the Facebook Audience Network SDK, so yes it has been resolved.

    Darryl

  21. Support Staff 19 Posted by Andromo App Mak... on 08 Feb, 2019 04:04 PM

    Andromo App Maker's Avatar

    Hello ogunlanaolumide,
    We are glad to inform You about updates Facebook Audience Network SDK to latest version!
    Thank You for being with us, and please report us if will be errors on your apps or any questions.
    Have a nice day!

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